Submit a Technical Support or RMA Request
For all Technical Support and RMA requests, please email: TechSupport@nanolumens.com
To help us respond as quickly as possible, please include the following information in your email:
If submitting an RMA request, include:
- Description of the issue
- LED module or part serial number(s)
- Full return shipping address
- Attention/contact name for the return
If submitting a Technical Support request, include:
- Description of the issue
- Display location
- Primary point of contact (name, phone number, and email address)
Our standard response time is within 24 business hours. Submitting requests via email ensures proper case creation, tracking, and follow-up.